NTT Communications Case Study.

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// The Brief

Global Telecoms.
Time-Critical Hire.

NTT Communications is one of the top three telecoms companies in the Fortune 500 ranking and a global leader in communications infrastructure. Following the departure of their Global Marketing Operations Manager, the London-based role needed to be filled urgently ahead of a major product launch.

Matchking was retained to recruit a Global Marketing Operations Manager for their London office with a strict timeline of under four months.

Project Summary

Client: NTT Communications
Sector: Global Telecoms
Role: Global Marketing Ops Manager
Type: Permanent
Location: London, UK

// Key Challenges

What Made This Search Different.

Aggressive Timeline

With a major product launch approaching, the role needed to be filled in under four months. Finding the right candidate as quickly as possible was critical to maintaining marketing momentum.

Complex Stakeholder Landscape

The successful candidate would work across multiple global markets with several Chief Executives as key stakeholders, creating logistical challenges around coordinating interviews and decision-making.

// Our Approach

Speed Without
Compromise.

Matchking combined existing candidate searches from our database and social networks with targeted outreach through our Powering H2H marketing network. Due to the time constraints, NTT ruled out a full executive search - this was held as a second option if the primary methods did not deliver enough high-calibre candidates.

Within just 21 days, 30 candidates had been profiled and first interviews conducted. After deeper vetting using the agreed role playback brief, face-to-face interviews were carried out resulting in a shortlist of five candidates. The interview process covered three stages - all carefully communicated and managed with timely feedback throughout.

// The Outcome

30 Profiled in 21 Days.
Offer Accepted in 48 Hours.

All five shortlisted candidates had first interviews, three progressed to second interviews and two reached the final stage. Emma Peek was the successful candidate and confirmed the offer within 48 hours.

As Emma was immediately available, her induction started the following week. Matchking remained closely involved throughout the process, and the role was filled well within the target timescales.

// Client and Candidate Feedback

What NTT Said.

Tim King and his team surpassed our expectations. The level, clarity and precision of how they communicated with us - and evidently with the candidates - was exceptional. Their method of capturing business needs extended beyond the job specification, and the attention to detail in understanding exactly what we needed was invaluable.

Tim insisted we interview his entire shortlist of five candidates, which proved very helpful in allowing us to see variation in qualified people within a tight time frame. It was evident throughout that Matchking understood what we needed and simply made it happen.

GB

Gavin Bradbury

SVP Global Marketing, NTT Communications

I can highly recommend Tim as a hands-on recruiter. After finding myself made redundant, I applied for many roles both directly and through agencies. The most positive, helpful experience was with Tim. He kept me informed throughout the whole process and chased for updates even while on holiday. For anyone looking for a new role, engage with the team at Matchking to see how they can help with your search.

EP

Emma Peek

Global Marketing Operations Manager, NTT Communications

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